Steel Case Reviews

Steelcase.com offers a unique payment method through Steelcase Financial Services. This service provides financial solutions that meet customer needs at below market rates. Customers can stretch their furniture purchase into monthly payments, which can have a positive effect on cash flow and help conserve capital for other business needs. The entire Steelcase portfolio of products and partners is eligible for this financing option. Customers can consider a Fair Market Value Lease that enables them to return furniture and update their space when necessary, or as new trends emerge. At the end of the lease, customers can send the furniture back to Steelcase for appropriate disposal through planet-friendly channels. Financing is available to qualified commercial clients only, including standard underwriting criteria and minimum order size. Eligible products are subject to change. For online purchases, customers can contact Steelcase Mon – Fri, 8AM – 5PM EST.

Steelcase.com offers a variety of products, and the prices can vary depending on the specific product and its features. For instance, the V.I.A. price list indicates that there was a price adjustment of 9% across the board including Steelcase, Coalesse, West Elm, and Orangebox effective from July 18, 2022. This price adjustment applies to the products, options, surface materials, and customer service parts of the Steelcase family of brands. For Canadian pricing, a Canadian factor can be found and used to calculate the total list price. For more specific pricing, Steelcase.com has a Pricing Tool that can be used to find detailed pricing information for various products. However, without more specific information about the particular products of interest, it's difficult to provide a more detailed cost estimate. If you need more specific pricing information, it's recommended to use the Pricing Tool on Steelcase.com or contact their customer service for assistance.

Steelcase Store accepts returns for items in new and unused condition within 30 days of receipt with valid proof of purchase. Shipping and handling fees, if applicable, will not be refunded. Returns must be in original packaging. For assembled task seating that no longer fits in its original packaging, return packaging to fit the entire chair can be requested in the Self-Service Return Portal, free of charge within the contiguous United States. If the chair is disassembled to fit into its original packaging or any other packaging it may incur damage, thereby potentially impeding the ability to facilitate a refund. Customers located in Alaska, Hawaii and Canada can contact a Customer Care representative to discuss return shipping options. All returned products shipped from outside the contiguous United States, will incur a 12% return shipping fee. A 15% restocking fee will be applied for all Steelcase Store non-high-performance seating products. If a non-high-performance seating product is shipped from outside the contiguous United States, the 12% return shipping fee will also be incurred.

Regarding the shipping policy, products are either stocked or made-to-order and ship within 5 or 10 business days. The Quick Ship Stocking Program for Steelcase Partners includes over 80 Bolia and Mattiazzi products that are stocked in the US and ship within 5 business days. AMQ offers a total open plan solution in only 5 days. From height-adjustable desks and benching to seating, storage and accessories — all AMQ products ship in just 5 days.